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QUALITY POLICYG.P.R. ITALIA SRL

G.P.R. Italia® S.R.L. (hereinafter referred to as GPR ITALIA), founded in 1968, has maintained its reputation as a tailor-made company specializing in the construction and customization of exhaust systems. Over the decades, it has grown in both production capacity and the range of products offered, becoming one of the leading players in the current motorcycle aftermarket exhaust market.
 

The mission of GPR ITALIA is to satisfy customers by offering custom solutions through unique designs—both in terms of product shape and the variety of materials and colors available. It is the customer who essentially “builds” the perfect exhaust for their bike. This design process is combined with the pursuit of maximum performance, while adhering to current regulations, thanks to solutions and technologies developed for motorsport that are then applied to the production of silencers for the general public.
 

The Management promotes quality and its principles through the continuous improvement of company performance, in terms of efficiency and effectiveness of the activities carried out and the enhancement and satisfaction of all the realities and resources towards which the Company has responsibilities, such as customers, employees, suppliers and the social context concerned.
 

This Policy, in line with the Company’s strategic objectives and appropriate to the dimensions, impacts and risks of its activity, defines the commitments that GPR ITALIA assumes on the basis of the Company’s values and objectives:

  • Pursuing continuous improvement:
    • Defining clear and measurable objectives and targets annually.
    • Verifying the results and promoting improvement actions.
    • Promoting the monitoring and improvement of customer satisfaction.
 
  • Ensuring legislative compliance in all areas of its activity:
    • Keeping active a continuous monitoring of the compliance with the applicable legislation, meaning by this also the national and international technical standards and the specifications agreed with the customer.
 
  • Involving all stakeholders:
    • By making workers, suppliers, customers and all those who have a legitimate interest in GPR ITALIA aware of the commitments of the Policy and the aspects of quality.
    • Sensitizing and motivating workers, at all levels, also through training, in the process of continuous improvement of performance with the aim of making them aware of their tasks and responsibilities within the management system.
    • Promoting discussion and dialogue with all stakeholders (workers, customers, suppliers, public authorities, citizens, etc.) and taking into account their requests.


The management recognizes, as a strategic choice for its business activity, the development of a Quality Management System certified according to the standard of ISO 9001:2015. It is committed to implementing this decision by ensuring and verifying that the Policy is understood, shared, implemented and enforced by all employees and collaborators of GPR ITALIA, as well as shared with all stakeholders.
 

The Policy is continuously reviewed by the Management to ensure that its staff is aware of its contents and is committed to implementing them, and that all stakeholders are always informed of GPR ITALIA’s reference context and its evolution.



L’Amministratore Delegato
Giuseppe Orlandi





Cerro al Lambro, 29/12/2021

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